Matokeo ya Utafutaji

Based on the seminal work of Robert K. Greenleaf, a former AT&T executive who coined the term almost thirty years ago, servant-leadership emphasizes an emerging approach to leadership--one which puts serving others, including employees, customers, and community, first. The Power of Servant Leadersh... More

In this day and age, it is impossible to successfully run a business without an effective system for tracking performance. But IT savvy firms take things a step further, building digitized platforms that leverage IT to consistently elevate firm performance. As Weil and Ross point out, simply having ... More

Many firms have not addressed the key question of how they want to profit and grow, and how IT can help create their platform. IT savvy firms, on the other hand, clarify what they are trying to do with IT by defining an operating model. In this chapter, Weil and Ross look at IT systems as tools for ... More

With the average firm spending over two thirds of its IT budget just on maintaining operating systems, it's vital that companies begin rethinking how they track and manage their IT funds. In this chapter, Weil and Ross provide extensive guidelines on how companies can compose an effective IT funding... More

As your company begins to expand, whether domestically or internationally, it is important that standardized systems are organized for all branches to maintain efficiency. To do this, your company has to build a digitized platform which focuses on three main areas: a shared IT infrastructure, consol... More

Every firm, at some level, needs a digitized platform, or integrated set of electronic business processes, to operate effectively. The only way to deliver a digitized platform--and superior business value from IT--is to design IT decision rights and accountabilities so that daily decisions about IT ... More

Building a digitized platform and the proper IT services for your company can take a lot of time and energy. However, it's important not to fall back into bad working habits once new processes are set in place. Even as you take the first steps towards building an integrated digital platform, you sho... More

Being IT savvy places your company in a position to take advantage of future business opportunities. To maintain the upper hand, all senior managers must make it a constant priority to ensure their digitized platform is being exploited successfully. But how IT savvy is your firm? In this chapter, We... More

This chapter provides a questionnaire that will help you assess the level of IT savvy in your organization. Consider your firm's practices in each of five areas and determine how to move forward and make improvements to your digitized platform. This chapter was originally published as the appendix t... More

Effective IT governance is the single most important predictor of the value an organization generates from IT. This chapter provides an overview of IT governance and a framework for linking it to corporate governance that will enable organizations to deliver superior results on their IT investments.... More

This chapter reviews the five key decisions that must be made for effective IT governance and discusses the management issues associated with each decision. This chapter was originally published as chapter 2 of "IT Governance: How Top Performers Manage IT Decision Rights for Superior Results."... More

This chapter discusses how IT governance differs across five decision domains and addresses who should make IT decisions. This chapter was originally published as chapter 3 of "IT Governance: How Top Performers Manage IT Decision Rights for Superior Results."... More

This chapter discusses how IT decisions are made and monitored by focusing on the formal mechanisms-structures, processes, and communications-enterprises deploy to implement IT governance. Examples of governance mechanisms used by Carlson Companies and other leading enterprises illustrate how well-i... More

This chapter shows how top-performing enterprises govern differently from the typical enterprise and from each other to uncover what IT governance arrangements work best. This chapter was originally published as chapter 5 of "IT Governance: How Top Performers Manage IT Decision Rights for Superior R... More

This chapter looks at IT governance design, identifying the range of strategic objectives enterprises pursue and describing how enterprises harmonize individual IT decisions and how IT governance changes to reflect strategic business changes. This chapter was originally published as chapter 6 of "IT... More

This chapter explores the complex and unique IT governance challenges facing senior managers of government and not-for-profit organizations using case studies of the United Kingdom's Metropolitan Police Service-Scotland Yard and UNICEF. This chapter was originally published as chapter 7 of "IT Gover... More

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Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even as technology spending has skyrocketed.These challenges call for new levels of IT savvy: the ability of all managers-IT or non-IT-to transform their... More

Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate ass... More

Does it seem you've formulated a rock-solid strategy, yet your firm still can't get ahead? If so, construct a solid foundation for business execution-an IT infrastructure and digitized business processes to automate your company's core capabilities. In Enterprise Architecture as Strategy: Creating a... More

This book is a comprehensive guide to Targeted Drug Delivery (TDD), also known as Intrathecal Drug Delivery (IDD), and offers an overview to this unique form of treatment. The medication is delivered by intrathecal pumps and is less common than some other techniques for interventional pain managemen... More

This chapter reviews the symptoms of an ineffective foundation for execution and provides six steps for rethinking your foundation, along with ten leadership principles for building and leveraging your foundation for execution.... More

This chapter uses case studies of UPS, MetLife, and 7-Eleven Japan to show how companies can grow profitability by building and leveraging a foundation for execution. The authors go on to forecast for the next stage of enterprise architecture maturity and the benefits it will offer companies in the ... More