Measuring your IT
Regardless of whether you are client or provider, if you want to understand, assess or improve your IT, you first need to measure it. But what do you measure? How and when do you take those measurements? Who does the measuring? And what do you do with the measurements once you've taken them? Getting the measure of IT measurement - This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasize the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively.
- 2012 John Stewart
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- IT Governance Publishing
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- This is a copyrighted book.
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