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This chapter provides an overview of the e-business revolution and the struggle that many traditional businesses are facing to respond to the threats and the opportunities of doing business online.... More

This chapter introduces business model schematics as a useful tool for analyzing e-business initiatives and for plotting the migration of traditional business to the electronic world. The e-business models of several companies are used as examples.... More

This chapter identifies a number of different atomic e-business models-which are the building blocks of more complex business models-designed to provide a conceptual framework for analyzing and understanding e-business initiatives.... More

This chapter uses the case study of cdnow.com to explore the direct-to-customer e-business model, illustrating the critical success factors and core competencies necessary to maximize this deceptively simple model.... More

This chapter examines the full-service provider e-business model, which combines the benefits of direct-to-customer and intermediary services. The authors illustrate this model at work in a case study of GE Supply Company.... More

The use of multiple business models across an organization can create confusion among customers, who may be required to navigate not just different computer systems, but also different ways of doing business. This chapter describes the benefits of adopting an integrated whole-of-enterprise e-busines... More

Some of the most popular sites on the Internet are intermediaries-sites that stand between the buyer and the seller. This chapter examines several kinds of electronic intermediaries, exploring for each the reason it exists, its current role, and its possible future.... More

When conditions are right, the benefits of an electronic alliance-cooperation among competitors by sharing infrastructure-can be significant enough to overcome competitive barriers. This chapter profiles several companies that have implemented a shared infrastructure e-business model.... More

Virtual communities can create significant value for their owners as well as for their members. This chapter describes how to implement a virtual community e-business model successfully and facilitate communication between members.... More

Value net integrators control the virtual value chain in their industries by gathering, synthesizing, and distributing information. This chapter analyzes the cases of Seven-Eleven Japan and Cisco Systems to illustrate how to successfully implement the value net integrator e-business model.... More

Some organizations are better off working through third parties, rather than trying to serve directly the extremely large and diverse set of consumers online. This chapter looks at examples of content providers, or firms that create and provide content (information, products, or services) in digital... More

This chapter summarizes the characteristics of several atomic e-business models and demonstrates how to compose and decompose e-business initiatives using these models.... More

There is tremendous pressure these days for companies to migrate at least a portion of their business online. This chapter lays out a way forward for existing firms, balancing the opportunities and threats of e-business with a traditional firm's assets and liabilities. The authors provide several fr... More

This case focuses on the growth of an innovative non-profit institution that motivates aboriginal children to attend school by harnessing their love of football.... More

Under the leadership of Robert F. McDermott, USAA has been transformed from a property and casualty insurance company with $200 million in assets in the late 1960s to a $11 billion financial services empire in 1988. The case illustrates the value of having a CEO drive a vision of how computer and co... More

From reviews of Deer, eds. , Comprehensive Treatment of Chronic Pain by Medical, Interventional, and Integrative Approaches: "Comprehensive Treatment of Chronic Pain by Medical, Interventional, and Integrative Approaches is a major textbook. . . [I]t should be a part of all departmental libraries a... More

Edited by master clinician-experts appointed by the American Academy of Pain Medicine, this is a state-of-the-art multidisciplinary textbook covering medical, interventional, and integrative approaches to the treatment and management of pain. It is designed as a practical and comprehensive primary... More